Last Updated: 3rd July 2023

This Privacy Policy describes how British Dwelling (“We”, "Us", "Our", or "British Dwelling") collects, uses, and shares your personal information when you use our website (www.britishdwelling.co.uk) ("Website"). We respect your privacy and are committed to protecting it through our compliance with this Policy.

1. Information We Collect

We may collect and process the following data about you:

1.1 Information you give us. You may give us information about yourself by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address, and phone number.

1.2 Information we collect about you. We may automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

2. Use of Your Information

We use the information we collect to:

• Administer our Website and provide our services;
• Communicate with you about your inquiries, comments, and suggestions;
• Provide you with information and updates about British Dwelling;
• Understand how users interact with our Website to improve our offerings;
• Ensure the security of our Website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

4. Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

5. Your Rights

Under the UK Data Protection Act 2018, you have rights including:

• The right to ask us for copies of your personal information;
• The right to ask us to rectify information you think is inaccurate, or complete information you think is incomplete;
• The right to ask us to erase your personal information;
• The right to object to us processing your information.

To exercise these rights, please contact us at our email: [email].

6. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

7. Contact Information

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to team@britishdwelling.co.uk.

8. Governing Law

This Privacy Policy is governed by English law.

We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices. Your continued use of our services after any changes to this Privacy Policy implies your acceptance of the changes.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Security

We take the security of your personal information very seriously. We use computer safeguards such as firewalls and data encryption, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities. However, please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

11. Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:  team@britishdwelling.co.uk

Your acceptance of these terms: By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.‍

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14. Data Transfers

Though we are based in England, your personal information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

15. Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at our Website. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account or through our Website. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised Privacy Policy.

16. Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from British Dwelling by contacting us at [British Dwelling's contact email].

17. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

18. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: team@britishdwelling.co.uk.

19. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

20. Social Media and Widgets

Our Website includes social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

21. Disclosure for Legal Purposes

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with our Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

22. Non-Personal Information

We may collect non-personal information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

23. Accessibility

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

24. Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

25. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at team@britishdwelling.co.uk.

This Privacy Policy does not create rights enforceable by third parties.

This policy was last updated on 3rd July 2023.

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).